Our Team & Certifications
Licensed Michigan pest control applicators serving Metro Detroit
The BTR Team
BTR Pest Control is a family-owned Michigan pest control company founded September 21, 2021. Every service call is performed by a Michigan Department of Agriculture and Rural Development (MDARD) licensed pest control applicator. The BTR team brings decades of combined pest control industry experience to every home and business we serve across Wayne, Oakland, Macomb, Washtenaw, and Livingston counties.
Meet the Team
Chris
Owner & Lead Technician
Role: Chris founded BTR Pest Control in 2021 after more than a decade in the Michigan pest control industry. He personally leads every service call, specializing in carpenter ant, rodent exclusion, and stinging insect treatment.
Certifications:
- MDARD Licensed Pest Control Applicator (Category 7A/7B)
- Integrated Pest Management certified
- Bed bug treatment specialist training
- Rodent exclusion certification
Community: Coaches Redford Wrestling alongside Carly. Active in Metro Detroit youth athletics.
Carly
Co-Owner & Operations
Role: Carly co-owns BTR Pest Control and manages all operations: scheduling, customer service, commercial contract management, and quality assurance. She is the primary contact for most BTR customer service inquiries.
Certifications:
- Pest control business operations certified
- Customer service and dispute resolution training
- Commercial IPM program management
Community: Head coach for Redford Wrestling youth program. Active volunteer in Redford Township community events.
Chris Brown
Pest Control Technician
Role: Chris Brown serves as a full-time licensed technician on the BTR team, handling residential and commercial routes across Metro Detroit. Specializes in general pest control, rodent monitoring, and commercial IPM visits.
Certifications:
- MDARD Licensed Pest Control Applicator
- Integrated Pest Management trained
- Commercial facility service protocols certified
Community: Coach for Redford Union Basketball. Committed to youth athletic development.
Licenses & Certifications
Michigan Pesticide Applicator License
All BTR technicians are licensed by the Michigan Department of Agriculture and Rural Development (MDARD) under Public Act 171 of 1976. License required for any commercial pesticide application in Michigan.
Category 7A (General Pest Management)
Covers residential and commercial structural pest control: ants, cockroaches, rodents, spiders, and general crawling insects.
Category 7B (Wood Destroying Organisms)
Covers carpenter ants, carpenter bees, and wood-destroying insect inspection and treatment.
Commercial General Liability Insurance
BTR Pest Control carries comprehensive commercial general liability insurance. Certificate of insurance available to commercial clients on request.
Integrated Pest Management (IPM)
All BTR technicians trained in IPM methodology: identification first, treat the cause not just the symptom, least-toxic effective product, and follow-up monitoring.
Michigan Integrated Pest Management Act Trained
BTR personnel who perform school pest control are trained in Public Act 259 of 2000 requirements for pesticide use in Michigan schools and daycare facilities.
Continuing Education Current
All BTR technicians maintain continuing education credits required for license renewal, including updates on new product labels, regulatory changes, and IPM best practices.
BBB Accredited
BTR Pest Control maintains an A+ rating with the Better Business Bureau serving Eastern Michigan.
Training & Ongoing Education
Every BTR technician begins with a structured in-field training period under a senior licensed applicator. Ongoing training covers:
✓ Product label compliance and safe handling
✓ Pest identification (all Michigan species)
✓ IPM methodology and least-toxic protocols
✓ Customer communication and service documentation
✓ Commercial audit preparation (AIB, SQF, MDARD)
✓ Pollinator protection and pesticide drift prevention
✓ HIPAA awareness for medical facility service
✓ School IPM Act compliance for school service
Community Involvement
Beyond pest control, the BTR team is deeply committed to the Metro Detroit community. Chris and Carly coach the Redford Wrestling youth program together, mentoring young athletes and supporting Redford Township athletic development. Chris Brown coaches Redford Union Basketball, contributing to youth sports in the Redford Union school district.
BTR Pest Control views community involvement as part of what it means to serve Metro Detroit — not as marketing, but as practice. Every BTR customer is a neighbor.
Ready to Work With a Licensed Michigan Team?
Free inspection. 90-day warranty on most services. Call any time 9am-8pm.